What’s bumpier than a turbulent flight? Well, in 2025, it was the airline industry’s ever-shifting rule book. While the airport experience may feel the same—dragging overstuffed suitcases to check-in counters, suffering through the security-screening process and bum-rushing the gate area (or judging those who do)—there have been a lot of new and altered rules over the past 12 months. “The only thing constant in aviation is change,” explains Pensacola International Airport (PNS) Deputy Director Roy Remington. Aviation experts try to build as much predictability into the system, he explains, but some disruptions are simply impossible to plan for. “We can’t control the pace of technological progress, and we’ll never control the wind,” he says. Joanne Magley, director of marketing and customer experience at Daytona Beach International Airport (DAB), echoes that thought. “Air travel is constantly evolving and changing, and that’s a good thing,” she says. “The rules need to be tweaked bec...
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